About US

Quick Facts

Company: Digital Gateway
Established: 1995
CEO & President: Jim Phillips
Contact: contact@digitalgateway.com
Toll-Free Phone: 1.866.DGATEWAY (342-8392)
Website: www.digitalgateway.com
Markets Served: U.S. & Canada & Caribbean
Products & Services: e-automate
e-info
Digital Quote Manager
Purchase Order Processor
Digital Taskforce
Digital Barcode
e-commission Module
Digital MRI
Professional Services

Following a Record-Breaking Year, Digital Gateway Has Big Plans for 2011 and Beyond

Over 1000 dealers now use e-automate business management software to help manage everything from accounting to service dispatch. This is a record for Digital Gateway, which began in 1995 with a group of system integrators in CEO Jim Phillips' basement. Now more than a decade later and over $16 Million invested, e-automate has become the fastest growing dealer management software in the office equipment industry and is making a dramatic difference in the way independent dealers conduct business.

2010 was also a record breaking year in terms of additional features released to enhance the abilities of e-automate. In 2010, the company released Digital Quote Manager & Purchase Order Processor, offering dealers new functionality, new technology and new ways to keep their business on top.

"We're very pleased with the release of Digital Quote Manager & P.O. Processor." said Jim Phillips, CEO of Digital Gateway. "It represents a significant step forward in our effort to offer dealers the easiest to use and the most impactful management software available."

"We've really been paying attention to emerging technologies that will have the most positive effect on dealers." said Chris Kenworthy, Director of Development of Digital Gateway. "More than any other system of its kind, e-automate and our key add-on products utilizes a Web Services API in a fully integrated way to make processes more seamless and efficient between e-automate and our technology partners. One area where this is most noticeable is with the integrations that have been established with all the major meter collection solutions available in the market today. With the advent of these new integrations the meter collection process is now handled in a fully automated fashion behind the scenes which makes life easier for both the dealers and their customers."

Listening to Dealers

Digital Gateway works closely with a dealer-run e-automate user's group which now has over 400 member companies. This year, Digital Gateway hosted the e-automate users group for a 5-day event in Salt Lake City, Utah where over 250 e-automate users met to receive instruction, discuss better ways to utilize their software, and gave critical input into future development.

When asked how Digital Gateway has experienced such noteworthy growth, Digital Gateway's CEO said, "We trust our dealers and they've helped us build software that really stands out in the way it improves an organization. We've relied heavily on our user's group to determine what dealers really want and it's amazing how the word gets out once you deliver it."

What's Next

Following a record growth year, Digital Gateway doesn't plan on sitting back to enjoy their success. Plans are underway for one minor and one major update of the e-automate core product in 2012. New and improved modules are also being developed. "Our vision is to reflect the needs of our users in the finest all-in-one business software with the lowest cost of ownership," said Phillips. "The market continues to evolve and we're committed to 'e-automating' our independent dealers well into the future."