Login  .   User Community  .   Downloads  .   Support Screen Share
Home >> About >> Career Opportunities
 
About Us
Testimonials
With e-automate, I now know how profitable my service contracts are and how well my technicians are performing.

Scott Diamond
President
Mountainland Business Solutions

Career Opportunities

  Come join a winning team. Great opportunity with a leading ERP software company!

Seeking Customer Care Consultant

Job Position: We are seeking motivated and career driven individuals interested in joining a world-class Customer Care team centered on delivering exceptional technical phone support to our customers.
Job Description: A Customer Care Consultant will handle technical and usage questions for our complete line of business management products. Duties would include:
  • Answer and log customer calls, identify problems and provide long-term solutions.
  • Document solutions and build internal Knowledge Database
  • Support/Consult/Coach customers on the appropriate solution to their unique needs regarding software.
  • Present a positive and professional image to customers
Salary & Benefits: Our product is a business management software application that requires a basic understanding of accounting practices, databases, and enterprise computing. Some travel to customer locations may be required. Salary is commensurate with experience ($10-$18/hour). Prior call center experience is preferred. Some accounting background is desirable. Familiarity with Microsoft Office is a must.
Qualified candidates can enjoy:
  • 120 hours of annual paid time off
  • Full health, dental, and vision benefits
  • 401K retirement plan
  • Family friendly environment
  • Bonus and promotions for top performers
This is a GREAT OPPORTUNITY to grow with a winning team and be part of an excellent software company!
Send resume to customercare@digitalgateway.com with a subject line of "Resume." Send Resume Now