GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors, and dealers be more successful. GreatAmerica was founded in 1992, and the company is headquartered in Cedar Rapids, Iowa. GreatAmerica has over 340 employees with offices in Georgia, Minnesota, and Missouri. The company is the nation's largest private independent leasing company with assets of nearly $1.3 billion.
The company's focus extends beyond traditional financing by helping office equipment dealers and resellers operate their businesses in a way that makes them more successful. They also specialize in administering print management programs and in helping dealers enter the exciting new world of IT managed services. As part of this additional focus, GreatAmerica provides several value-add tools and services (see below). A no-voicemail policy gives some sense of the commitment GreatAmerica has to delivering a very high quality service experience - often referred to as "The GreatAmerica Experience." This approach helps ensure things are always handled timely, and that there is always intimate contact between dealers and their dedicated GreatAmerica teams.
GreatAmerica FleetView integration with Digital Gateway
From application submittal, meter uploading, invoice information uploading, auto cash posting, and automated contract synchronization, GreatAmerica provides the industry's most complete integration with Digital Gateway. In addition, GreatAmerica is currently working with Digital Gateway on additional integrations to make life better and more efficient for their dealer partners!
FleetView is remote device monitoring software that helps office equipment dealers reduce administrative costs, increase sales, proactively service fleets, and manage supply fulfillment. The FleetView system monitors printers, copiers, fax machines, and MFPs to create more sales opportunities and improve services by offering a complete picture of your customer's environment.
Info-Zone.com is a GreatAmerica dealer portal that provides a 24/7 technological edge for your business. Info-Zone.com highlights include automatic credit applications, on-line forms, and customized reports to help manage your customer base and identify sales opportunities. Integration with major ERP systems, including Digital Gateway's e-automate, allows automatic meter uploads. This reduces administration and increases accuracy and cash flow.
Collabrance™ LLC helps you provide IT Services & Support to your customers. It is a Master Managed Service provider designed to help office equipment and communications dealers support the technology of their customers under their own branding. By contracting Collabrance services, dealers can offer a total managed services program.
The ability to attract and keep top performing employees is paramount to the success of every organization. GreatAmerica has personnel with hiring and training expertise devoted to offering human resources services. We have studied successful Managed Print Services personnel and developed hiring profiles to help dealers recruit, assess, and train top performing candidates.
GreatAmerica is the industry leader in helping you map your strategy to finance, bill, monitor, and manage your MPS program. We have invested in the tools, partnered with industry leaders, and have the knowledge and training to help you move forward with a complete MPS solution.
InTune surveys customers who received either new equipment or service from you. This online survey tool compiles customer input into meaningful reports to help dealers evaluate strengths, identify areas of improvement, and achieve higher customer service.
e-automate™ is an integrated system office equipment dealers use to manage their business featuring sales, service, purchasing, inventory, contract management and accounting tools.
Add-on Partner Webinar Series Schedule
All-new webinar series that demonstrates the key benefits of some of e-automate™'s most popular add-on products.
PO Processor is an add-on module that removes the hassle of purchase orders by digitally connecting to manufacturers in real-time and automatically generating a PO as selections are made.
Digital Quote Manager is a sales tool that works with e-automate to allow sales reps to create sales quotes with correct equipment configurations thus eliminating entry error.
e-info™ is a fully integrated add-on module for e-automate with which dealers can set up and manage their own e-commerce web portal.
Digital Taskforce is a virtual taskforce you can assign projects to so you can spend less time on administrative tasks and more time focusing on the success of your business.
Digital Barcode is an add-on module for e-automate allowing users to print and scan barcode labels to better manage parts, supplies, and equipment.
e-automate Commissions is designed to eliminate the hassle of calculating commissions and ensure pinpoint accuracy while addressing the many commission plans used in the industry.
Proper training is the key to maximizing your investment. Our training team takes the time to understand the specifics of your business and helps you use the tools that will make the most impact on your organization.
Through implementation, training, and ongoing system support, our dedicated Services team ensures you have a smooth transition to your new system and guarantees you’re making the most of your investment.
Having implemented hundreds of systems worldwide, our team knows how to quickly assess the specific needs of your organization and ensure a seamless conversion to your new system.
Members of our team can help you analyze your business objectives and tailor specific solutions to help in achieving your goals. This may involve Business Process Reengineering, Project Management, Strategic Planning, and more.
Digital MRI is an assessment tool used to identify how well e-automate is being utilized and how it can be better utilized to increase efficiency and profitability.
The Manufacturer Petition Template is a ready-made request that can be sent to a manufacturer or supplier encouraging them to integrate with e-automate.
Click here to see a listing of our Platinum Level and Gold Level integrated partners. Click on the partner’s logo to view a detailed partner profile for each partner.
Click here to see a listing of webinars detailing integrations to e-automate. Click on a partner’s logo to view a detailed partner profile or click on a specific date/time to register for any of the listed webinars.
Digital Gateway's newsletter, The GateWAY, is mailed out each quarter to all e-automate customers and is posted here on the website as a reference tool. The GateWAY contains upcoming releases, current trends, important updates, tips, tricks, and other valuable announcements.
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