GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors, and dealers be more successful. GreatAmerica was founded in 1992, and the company is headquartered in Cedar Rapids, Iowa. GreatAmerica has over 340 employees with offices in Georgia, Minnesota, and Missouri. The company is the nation's largest private independent leasing company with assets of nearly $1.3 billion.
The company's focus extends beyond traditional financing by helping office equipment dealers and resellers operate their businesses in a way that makes them more successful. They also specialize in administering print management programs and in helping dealers enter the exciting new world of IT managed services. As part of this additional focus, GreatAmerica provides several value-add tools and services (see below). A no-voicemail policy gives some sense of the commitment GreatAmerica has to delivering a very high quality service experience - often referred to as "The GreatAmerica Experience." This approach helps ensure things are always handled timely, and that there is always intimate contact between dealers and their dedicated GreatAmerica teams.
GreatAmerica FleetView integration with Digital Gateway
From application submittal, meter uploading, invoice information uploading, auto cash posting, and automated contract synchronization, GreatAmerica provides the industry's most complete integration with Digital Gateway. In addition, GreatAmerica is currently working with Digital Gateway on additional integrations to make life better and more efficient for their dealer partners!
FleetView is remote device monitoring software that helps office equipment dealers reduce administrative costs, increase sales, proactively service fleets, and manage supply fulfillment. The FleetView system monitors printers, copiers, fax machines, and MFPs to create more sales opportunities and improve services by offering a complete picture of your customer's environment.
Info-Zone.com is a GreatAmerica dealer portal that provides a 24/7 technological edge for your business. Info-Zone.com highlights include automatic credit applications, on-line forms, and customized reports to help manage your customer base and identify sales opportunities. Integration with major ERP systems, including Digital Gateway's e-automate, allows automatic meter uploads. This reduces administration and increases accuracy and cash flow.
Collabrance LLC helps you provide IT Services & Support to your customers. It is a Master Managed Service provider designed to help office equipment and communications dealers support the technology of their customers under their own branding. By contracting Collabrance services, dealers can offer a total managed services program.
The ability to attract and keep top performing employees is paramount to the success of every organization. GreatAmerica has personnel with hiring and training expertise devoted to offering human resources services. We have studied successful Managed Print Services personnel and developed hiring profiles to help dealers recruit, assess, and train top performing candidates.
GreatAmerica is the industry leader in helping you map your strategy to finance, bill, monitor, and manage your MPS program. We have invested in the tools, partnered with industry leaders, and have the knowledge and training to help you move forward with a complete MPS solution.
InTune surveys customers who received either new equipment or service from you. This online survey tool compiles customer input into meaningful reports to help dealers evaluate strengths, identify areas of improvement, and achieve higher customer service.
Proper training is the key to maximizing your investment. Our training team takes the time to understand the specifics of your business and helps you use the tools that will make the most impact on your organization.
Through implementation, training, and ongoing system support, our dedicated Services team ensures you have a smooth transition to your new system and guarantees you’re making the most of your investment.
Members of our team can help you analyze your business objectives and tailor specific solutions to help in achieving your goals. This may involve Business Process Reengineering, Project Management, Strategic Planning, and more.
Click here to see a listing of webinars detailing integrations to e-automate. Click on a partner’s logo to view a detailed partner profile or click on a specific date/time to register for any of the listed webinars.
Digital Gateway's newsletter, The GateWAY, is mailed out each quarter to all e-automate customers and is posted here on the website as a reference tool. The GateWAY contains upcoming releases, current trends, important updates, tips, tricks, and other valuable announcements.
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