Supplies Network is the largest privately-owned wholesaler of IT consumables in the U.S. with $500 million in annual revenue. The St. Louis-based company has achieved impressive growth and continues to invest in the right mix of people, products, services and technologies for their customers including their Managed Print Services program: mpsSELECT. Supplies Network specializes in IT consumables and offers printer, copier, fax and data storage supplies from 70 manufacturers. They focus on the dealer and strive to make them as competitive as possible. In addition, Supplies Network offers world class shipping capabilities, including one- and two-day ground delivery to 98% of the US population from our four distribution centers with 99.8% accuracy.

Supplies Network - We Supply Trust

mpsSELECT - Print Management
A portfolio that covers all of the critical elements your dealership needs. Learn more about our a-la-carte services including Data Collection Services®, Service Monitoring®, Supply Management System®, Service Desk®, Supply Routing Label®, Printelligence™ MPS, and our Cost Per Image® (CPI)Program.

The OEM Brands Your Customers Want
Best in-stock selection including printer, copier, fax and data storage supplies from 70 manufacturers with 98% fill rates. We also carry printers and MFPs.

Comprehensive Selection of Compatible Products
Supplies Network holds strategic partnerships with the industry's most elite and technologically advanced suppliers bringing you the best options in the industry.

Focus on Dealer Growth
Supplies Network will help you compete with NetMarketing tools such as branding inside and outside the box, private labeling, print-on-demand box inserts and much more. We'll help you analyze your information to uncover new niches of opportunity.

Direct Shipping to YOUR Customers
We ship to your customers at no extra charge with your logo on the packing slip.

Monthly Promotions
Retain customer loyalty with reward gift cards and more at no charge to you!

Accurate Order Processing
You can count on us to deliver without error 99.8% of the time.

Easy Online Ordering
Visit us online at www.suppliesnetwork.com.

Personal Service
Every account has an assigned personal representative.

How To Get In Contact With Us Kate Franks, Sales Operations Manager Phone: 866-574-8166 Email: franks@suppliesnetwork.com

General information and sales: Please visit www.suppliesnetwork.com or call 800-729-9300. Supplies Network's headquarters is at 5 Research Park Drive, St. Charles, MO 63304.

Pros Elite Group is the internationally recognized leader in Office Product Dealership Service Operations Improvement. The PROs organization is exclusively made up of former Service executives who co-created the Service Performance benchmark model still recognized in the Industry as the standard for excellence for copier/printer service organization performance. P E G has 4 key areas of focus; Pros Elite 100 (The ultimate marketing advantage). Pros Sales, Service & Operations consulting - Pros Training & Coaching programs, Elite Prospect Magnet (sales productivity/prospecting process) and our newest "Industry first" IDEA - Independent Dealer Executive Academy

• IDEA - Independent Dealer Executive Academy
• Elite Prospect Magnet - Sales productivity-prospecting capability
• Hybrid Dealer Advanced Service Operational Excellence & Profitability
• Leadership Skills, Strategic Planning, Goal Setting Training Hybrid Dealer Elite Customer Skills Training
• Pros Onsite Sales, Service & Ops Consulting

West Point Products is an ISO 9001:2008 and STMC certified manufacturer of premium replacement imaging supplies and provider of related imaging supplies and services. As a North American based manufacturer West Point Products has been in operation since 1972.

West Point Products' mission is to be "the supplier of choice for premium replacement imaging supplies and related services that add value to our customers." In support of this goal, West Point Products aims to be the most customer-friendly organization in the imaging industry, acknowledging the fact that our customers deserve to do business with a supplier that treats them with respect and integrity, making their daily lives easier. To accomplish this feat, we have created a foundation based on 5 pillars that will assist us in our mission. Those 5 pillars are:

1.QUALITY, our distinguishing element

2.SERVICE, outstanding levels of support

3.SELECTION, broad assortment of premium compatible cartridges

4.INTEGRITY, strict devotion to our values

5.PEOPLE, the dynamic foundation of our success

In every aspect of our business, West Point Products strives to ensure complete satisfaction for our customers. Our dynamic approach to service and customer support are a part of what has made our company one of the most successful in the document imaging aftermarket. At West Point Products we employ innovation to provide quality premium replacement toner cartridges and other imaging supplies to our valued partners.

To ensure differentiation within today's competitive market, West Point Products offers a diverse product line that covers all major brands of imaging supplies, specializing in products intended for the document imaging market, including:

• Premium Replacement Toner Cartridges
• Extended Yield Toner Cartridges
• Premium Replacement Color Toner Cartridges
• AgriTone™ Replacement Cartridges
• Premium Replacement Ink Cartridges
• Premium Replacement MICR Cartridges
• MICR Printing Solutions (Genuine-New)
• Replacement Ribbons
• Maintenance Kits and Fuser Kits
• Refurbished Printers

All products are sold exclusively to the reseller community.

In addition to its broad array of products, West Point Products also supports its reseller community with some of the most advanced value-added service offerings in the industry, including Axess™ Managed Print Services, a suite of MPS products and services, and industry leading core collection and recycling programs.

Headquartered in Washington, PA, West Point Products has 7 distribution centers located in Pennsylvania, Florida, Texas, Colorado, California, Ontario Canada and Alberta Canada.

Image Star is a national imaging products wholesaler committed to growing a profitable, technologically advanced, customer-driven global sales and distribution company. We offer a full line of OEM and compatible printer, fax, copier and data media supplies. Image Star carries over 5,000 SKU's of the most requested OEM and compatible imaging supplies in our 50,000 square foot Connecticut facility.

Our OEM product line encompasses 98% of the industries most requested and purchased products. Our Compatible line, Hyperion, is growing every day. We have over 1,200 SKU's stocked in our warehouse including laser, ink, fax, MFP and copier supplies. Our Hyperion line is manufactured to stringent build specifications. Hyperion product holds the following certifications: ISO 9001:2000, ISO 19752, ISO 19798, ISO/IEC 24711, ASTM & STMC, and ISO 14001. We offer a full one year warranty on our Hyperion products and will send a call tag for any unwanted Hyperion product.

Visit www.hyperionsupplies.com to obtain information on our quality assurance, environmental responsibility, marketing materials, product listings and any news related to our Hyperion branded compatible products.

Image Star offers the most comprehensive services in our industry:

• Next day delivery at UPS Ground rates
• Open from 8AM to 8PM EST, orders placed by 7:45PM can be shipped for next day delivery
• Full line of OEM supplies from all manufacturers including: HP, Canon, Konica Minolta, Sharp, Xerox
• 1,200 compatible copier, laser and ink printer supplies in stock
• Ship OEM and compatible product together in one shipment
• Ultimate Drop Ship Program - put your company logo and information on our packing slip for FREE
• Private label our Hyperion products with your logo and address for FREE
• Full e-commerce website - place orders, check stock and track packages quickly and easily
• Dedicated, knowledgeable staff that is interested in your success
• Empty cartridge recycling center available on-line

In addition to the above services listed, we offer our e-automate customers a little extra:

• PO Processor - Image Star will cross reference your part numbers to our part numbers and provide this information to you in up-loadable format. We will provide this as a free service to our e-automate customers.
• Image Star will also credit their e-automate customer's the first year's fee to add Image Star as a vendor on the PO processor. Simply put $500 of orders through the PO Processor to Image Star and we will put a credit memo on your account at Image Star.

Call us today at 888-632-5515 to become an Image Star customer.

As the #1 supplier of laser printer and copier parts in North America and the only authorized distributor of four major OEMs, Parts Now provides parts and supplies for virtually any imaging device-printer, copier, fax, scanner-to support your effort to manage diverse fleets.

Parts Now provides:

• The largest inventory of parts in North America
• The industry's broadest selection of OEM parts, and the only authorized distributor for 4 major OEMs including HP, Lexmark, Canon, and Xerox
• ISO-certified refurbished parts
• Premium-quality compatible toner
• Refurbished printers
• Full e-automate integration
• Award winning MPS

Integrated Purchasing Power

You want operations like purchasing, tracking, receiving, payables, to all be easier. You need them to be easier. Faster. More efficient.

Now, you can do business electronically with Parts Now and reap the benefits of e-automate. With seamless connection to e-automate, and the PO Processor add-on, you're ready to see Parts Now price and availability, create and transmit POs on the fly, and streamline receiving your parts and invoices!

Quick. Accurate. Simple. R4 Assessment Pro.

The only company to be awarded Best in MPS two years in a row by Recharger magazine, Parts Now brings you R4 MPS - the first managed print methodology that drives down costs, shortens the sales cycle, and generates more profit for you. Built on the essential MPS elements of Repair, Retire, Refresh, Replenish, Parts Now R4 MPS provides you with the industry-leading R4 Assessment Pro, remote monitoring software and support, strategic consulting and sales coaching, and marketing expertise to make your MPS a profitable success. Click for more information.

Parts and solutions right now.
Maximize your profits, and your time.
Six locations across the US and Canada
Call now: 800-886-6688

CEOJuice provides Automated Best Practices for Copier Dealers. From managing & motivating sales, to service performance, to communicating with customers. Juice ensures nothing falls thorugh the cracks.

Let's face it. Running a copier business has its own particular set of problems. And those problems run the gamut: From determining why contracts continue to be barely profitable, to identifying what seem to be perpetually lost revenues, to the inevitable headaches and "misfires" involved in putting together a system to enter new markets like Managed Print Services. And here's one problem we guarantee you'll never have: Lack of support - Not only does CEOJuice provide the software systems that will allow you to effectively do it yourself, if needed we'll get "hands on" and do it for you.

Other nutritional facts How we did it: We took a hard, in depth look at how the leading-edge companies are doing things. We analyzed and then synthesized their best processes. And then we developed cutting-edge software systems that bring both the expertise and the horsepower, of the big boys, to you. Just one example out of dozens of benefits: BC (that's "Before CEOJuice") you'd run reports (if you had the time) to look for potential problems. Once found, you'd identify the problem and then hope that you'd be able to catch it again the next time. Solution: CEOJuice identifies the problem in real time (as it's created), automatically alerts the correct (pre-determined) people, and then follows up if the problem is not corrected within the specified time.

Get on the road to a healthier business today!

All we need to get started is an initial commitment from your CEO. And we'll need you to confirm that there is a company plan in place along with the resources to put infrastructure together.

You can't afford to not start

We charge a monthly fee that's probably less than your utilities bill. You'll see results immediately. And we'll give you a full refund if you're not completely satisfied.

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About Relevant CRM:

Relevant CRM provides solutions for the Office Equipment Industry that empower your team to succeed. Our industry experience combined with our partnership with DGI allow us to deliver the most flexible and comprehensive CRM solutions in the industry. We have been providing CRM solutions and consulting for over 15 years, and have had a partnership with DGI since 2006.

Our Products

Microsoft Dynamics CRM:

Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and gain real-time insight.

e-automate Connector for Microsoft CRM:

Our integration with e-automate will enhance productivity, improve responsiveness to customers and ultimately maximize selling effectiveness. Our connector enables you to add everything your team needs from e-automate directly into Microsoft CRM.

e-automate Digital Quote Manager Connector for Microsoft CRM:

Our connector for Digital Quote Manager provides easy access to live e-automate quotes. Create quotes directly from the customer record and use quote data to drive your sales forecast.

Goldmine Premium Edition 9.0:

The latest release from the leading CRM solution for small and medium businesses provides you with real-time access to your team's processes, as well as an easy, quick view into the state of your client interactions. New features include Universal Search, Dashboards, enhanced Outlook integration and a more intuitive and powerful user interface.

e-automate Connector for GoldMine:

Capture every opportunity with the powerful combination of e-automate and GoldMine! Our connector puts the right e-automate transactions and equipment data in front of your GoldMine users.

e-automate Digital Quote Manager Connector for GoldMine:

Access live e-automate quotes with our Connector for Digital Quote Manager. Create quotes directly from the customer record and use quote data to drive your sales forecast.

e-automate Connector for ConnectWise:

Companies using ConnectWise for their Managed IT Services and IT Consulting divisions can now enjoy integration with e-automate. Our solution eliminates duplicate entry of customers, contacts, contracts and invoices. Automated transfer of ConnectWise time related invoices to e-autoamte work orders, service calls and labor enables you to see the performance of all of your business divisions in e-automate.

Webinar Link

FMAudit (www.fmaudit.com) is the leader in the development and deployment of software solutions for Print Management and MPS business process workflows. The total solution offered by FMAudit provides cost effective and results producing tools and workflows for device assessment, data analysis, TCO proposal generation, ongoing device monitoring for supply levels, supply triggered marketing, meter billing, service alert filtering and Green Impact Reporting. The software can be utilized to collect device management information from both network and local print devices.

FMAudit has worked hard to design collection tools and processes that reduce the time and effort required to deploy and maintain MPS software in the dealer customer base. All FMAudit collection software can be remotely managed eliminating the need to send personnel to the customer site to install, reinstall, update, change device settings or to add devices.

The award winning FMAudit Enterprise software solution empowers dealers with the most complete set of MPS software tools available in the industry today. Field proven, patent pending product features include USB Viewer, browser based WebAudit, performance monitoring Onsite and FMAudit Central ASM.

The FMAudit investment requires a nominal upfront fee which includes training and support, monthly billing is based on devices monitored and the fees include all new enhancements and updates to enable both small and large dealers to engage in Managed Print selling best practices.

The FMAudit Central Server in most implementations is hosted by the dealer at the dealer site. For those dealers not wanting to host the server at their site, FMAudit can provide complete hosting services.

Click the image to download the FMAudit Brochure

A powerful integrated solution for the Digital Gateway e-automate Software Suite

The data collected by FMAudit from print devices is synced and integrated with e-automate to streamline business processes, eliminating redundant data entry and costly employee overhead related to meter billing, supply reorder processing, service deployment, purchasing and MPS assessment and proposals.

Meters are collected from the customer devices and seamlessly integrated with e-automate billing for fast and accurate billing. Supply and service alerts from FMAudit provide for proactive customer service. FMAudit data can be used to facilitate just in time inventory management, service call avoidance and cost effective purchasing decisions.

FMAudit paired with e-automate provides a powerful integrated approach to managing both MPS and non MPS customer accounts for maximum efficiency and profitability.