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For those customers who have concerns about converting to e-automate, I would like to set your mind at ease. The implementation and training staff will do what ever it takes to make your organization successful. Our conversion went extremely well. We are very satisfied with the implementation and gradually developing confidence in our ability to operate e-automate.

Casey Cook
President/CEO
Addtronics Business Systems




e-automate

VERSION 7.5 IS HERE!

Digital Gateway is pleased to announce the release of e-automate version 7.5. This version further enhances the intuitive and easy-to-use interface e-automate is known for. It also introduces key functionality that will helps users stay even more focused on the critical business processes that matter most.

A host of new additions and refinements have been combined to make e-automate 7.5 a valuable step forward for dealers to help them maximize their profitability and stay ahead of the competition.

These include:
  • Batch Meter Estimates: You can bulk estimate all equipment that are on contract and are in the contract billing queue for which you cannot collect a meter read.

  • Expire by Copy Contracts: You can configure a contract to expire by click and when the contract expires, e-automate can automatically renew the contract and set the original contract up to bill excess in the standard contract billing process.

  • Fixed Asset Depreciation: In addition to Straight Line depreciation, you can now depreciate assets at a rate of 150% Declining and 200% Declining.

  • Billing a Lease on a Service Contract: You can carry your own lease in e-automate and bill it in conjunction with the service contract.

  • Link Vendor Invoices to Contract Profitability: You can link vendor invoices to contracts so they can contribute to your contract profitability.

  • Advanced Add: you can now apply a payment received from one customer to invoices of any customer in your e-automate database.
...and more


Inventory
  • Create your own attributes and configurations and assign them to your inventory items.
  • New modules and files that you can update using bulk update.
  • Added inventory item purchase history to available lists.
  • Lock down inventory item numbers (For use with Digital Barcode).
  • Higher visibility of the Preferred Manufacturer number and Preferred vendor are more visible, now reflected in:
    • Sales orders
    • Sales invoices
    • RMAs
    • RTVs
    • Transfer orders
    • Transfers
    • e-Views
Customers
  • When editing or creating equipment, you can use the Billing/Contact tab to create a new contact for your customers, e-automate will now automatically copy the customer's Address, City, State, Zip, Phone1, Phone2, Fax, and email to the contact record you are creating.
Service
  • Ability to control the order that service calls are displayed in the dispatch console as well as in Remote Tech Live.
  • Limit the number of calls the technician can see.
  • Limit the number of calls the technician can edit.
  • Configure Remote Tech Live to display scheduled calls separately from other calls.
  • Show calls that are on hold or only calls that are on hold that the technician can release.
    Remote Tech Live
  • Field transfer enhancements
    • Ability to deny a technician request
    • Modify the quantity associated with the request
    • Approve the request at the quantity ordered
  • Ability for technicians to create service calls from the field.
  • Ability for technicians to un-dispatch their service calls from the field.
  • Ability to edit service call equipment records from the field.
  • Ability to search for service calls either open or closed from the field.
  • Ability to auto-send service invoice for completed service call via Fax or e-mail.
User Interface
  • Ability to change color of window border to differentiate one company database from another.
Reporting
  • New and improved ways to configure the Presidents Report.


Call now for more information and details on how to upgrade to e-automate 7.5.


1.866.DGATEWAY
342-8392